Taxi Minnesota
Instant Digital Pricing
Customers will be able to enter their trip information and receive digital pricing before completing the booking process when instant pricing is available.
Taxi Minnesota App — Coming Soon
Digital Transportation
Request. Price. Dispatch. Ride.
Taxi Minnesota is developing a faster digital booking experience designed to connect customers and available drivers in real time. Customers will be able to request a ride, receive digital pricing, see the driver's estimated arrival time, and follow the ride-dispatch process from one system.
The Taxi Minnesota digital booking and driver application are under development. Current transportation requests should continue through the existing reservation system until the digital platform is activated.
Taxi Minnesota Driver
Online
New Ride Request
Airport Transfer
New transportation request available.
Pickup
Customer Pickup Location
Destination
MSP Airport
8 min
Pickup ETA
Digital
Price
1–3
Riders
Accept ride within 15 seconds
Decline request
Digital Booking
A faster way to request transportation.
The new system is being designed to reduce the time between a customer requesting transportation and an available driver receiving the trip.
Driver ETA
Once a driver accepts the request, the booking system will provide the estimated arrival time of the assigned driver.
Fast Driver Dispatch
Available drivers can receive a new ride request directly through the driver application and respond without waiting for a traditional manual dispatch process.
Airport Routing
Airport reservations can include airport, airline, terminal, passenger, pickup, and destination information within the digital trip record.
Statewide Requests
The platform is being developed around Taxi Minnesota's scheduled transportation model, including airport, rural, city-to-city, and long-distance requests.
Digital Trip Record
Trip details can remain connected to the reservation, including customer information, vehicle selection, requested time, destination, payment method, and dispatch status.
Customer Experience
From request to driver assignment.
The planned booking system will combine customer booking and driver dispatch into one digital process.
Enter the ride
The customer enters pickup, destination, requested time, passengers, airport information when applicable, and the vehicle category.
Receive digital pricing
When automatic pricing is available for the requested trip, the system can present the price digitally before the request is completed.
Ride is sent to an available driver
The driver application will display the incoming ride request in a fast dispatch format similar to the real-time trip-offer experience used by major rideshare platforms such as Uber.
Driver accepts
The first version of the driver application is planned around a short response window. A new ride request can appear on the driver's screen with approximately 15 seconds to accept the trip.
Customer receives the ETA
After the driver accepts the request, the customer can receive the assigned driver's estimated arrival time and updated trip status.
Driver Version First
Built for fast ride acceptance.
Taxi Minnesota plans to begin with the driver side of the platform. The goal is to make receiving and accepting transportation requests simple enough to complete in seconds.
- Driver receives a ride request on the app
- Pickup and destination information appears immediately
- Driver can see the trip details before accepting
- Approximately 15 seconds to accept the incoming request
- Accepted ride is assigned to that driver
- Customer receives the driver's ETA
- Trip remains connected to the digital booking record
Driver App Preview
Incoming Ride
A new request appears immediately. The driver can review the ride and accept it without calling a dispatcher.
15s
Planned Customer Tools
More information without waiting for a phone call.
The customer-facing system is planned around clear digital information from the original request through driver arrival.
Eligible trips can display the calculated ride price digitally after the route and vehicle information are entered.
The customer can be notified when an available driver accepts the transportation request.
Once assigned, the system can display or send the estimated time until the driver reaches the pickup location.
Confirmation, trip information, payment status, and reservation details can remain connected to the same digital booking.
App Coming Soon
Taxi Minnesota Digital Booking is under development.
The driver application and real-time digital booking system are not yet available for public use. Until launch, customers should continue submitting transportation requests through the current Taxi Minnesota reservation page.
Booking and compliance notice:
Transportation requests may be processed, transferred,
or completed through another approved booking or dispatch
system when necessary to comply with applicable city,
state, airport, licensing, transportation-provider, or
Transportation Network Company (TNC) requirements.